I think the important factor is that you have contributed nothing of value to help this person learn. You could have linked to a useful resources, you have suggested Google searches to point in the correct direction. But you basically said “This is easy, RTFM”. Next time at least send them the manual they should read.
Let’s say that yes, you pointed them to “networking”. The issue is that they have a specific problem and you are pointing to a topic so broad and deep with no specific direction. But you also say “it’s basic”. Well if it truly is basic and they still don’t get it, this would be a clear indication that they need some level of hand holding. Last if your feeling “that is a lot of work, I don’t want to do that” no problem you don’t have to. But in that that situation I would suggest reviewing before commenting: is it going to get the person closer to a solution? Is encouraging to the person? Am I indicating I also have this problem indicating someone else could step in and help multiple people at once? Is it funny? If it’s no on all those, maybe don’t comment.
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I think the important factor is that you have contributed nothing of value to help this person learn. You could have linked to a useful resources, you have suggested Google searches to point in the correct direction. But you basically said “This is easy, RTFM”. Next time at least send them the manual they should read.
I pointed them right to the problem. Please explain how that isn’t helping?
Let’s say that yes, you pointed them to “networking”. The issue is that they have a specific problem and you are pointing to a topic so broad and deep with no specific direction. But you also say “it’s basic”. Well if it truly is basic and they still don’t get it, this would be a clear indication that they need some level of hand holding. Last if your feeling “that is a lot of work, I don’t want to do that” no problem you don’t have to. But in that that situation I would suggest reviewing before commenting: is it going to get the person closer to a solution? Is encouraging to the person? Am I indicating I also have this problem indicating someone else could step in and help multiple people at once? Is it funny? If it’s no on all those, maybe don’t comment.